technologywithin Knowledge Base

Network drive access issues

This article covers some symptoms and resolutions for mapped drives and network connections which have disconnected.  One regular piece of software which suffers from disconnects is Sage.

If software cannot access data through a mapped drive or network connection, or a short-cut to one is not working then this could be because the connection to the location has gone down at some point.

  • First check the location is live and accessible - is the computer which hosts the location turned on and on the network?
  • Is the computer which has the problem connected to the network?
  • Re-establish the connection on the computer - open This PC (or Computer on older operating systems), find the mapped drive and double-click on it.  If this opens the folder test the initial problem to see if it has gone.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles
Xerox Phaser 3200 Printer Offline
Viewed 20145 times since Tue, Jun 13, 2017
Powerline Adaptors
Viewed 4554 times since Wed, Jul 12, 2017
Wi-Fi Router Emulator - TP-Link
Viewed 7384 times since Fri, Jul 14, 2017
Wi-Fi Router Emulator - D-Link DIR-600
Viewed 8888 times since Fri, Jul 14, 2017
Remote Desktop Connection Fails to Load
Viewed 4691 times since Mon, Jul 3, 2017
Outlook Not Send or Receiving
Viewed 7936 times since Tue, Oct 3, 2017
No Printers Available
Viewed 4347 times since Mon, Jul 10, 2017
Difficulty Opening Outlook Calendars - Especially Other People’s
Viewed 4375 times since Wed, Jun 28, 2017
Office Documents Will Not Open
Viewed 4541 times since Fri, Jun 30, 2017
MENU
test alex