technologywithin Knowledge Base

Network drive access issues

This article covers some symptoms and resolutions for mapped drives and network connections which have disconnected.  One regular piece of software which suffers from disconnects is Sage.

If software cannot access data through a mapped drive or network connection, or a short-cut to one is not working then this could be because the connection to the location has gone down at some point.

  • First check the location is live and accessible - is the computer which hosts the location turned on and on the network?
  • Is the computer which has the problem connected to the network?
  • Re-establish the connection on the computer - open This PC (or Computer on older operating systems), find the mapped drive and double-click on it.  If this opens the folder test the initial problem to see if it has gone.

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles
Windows Task Manager - Opening
Viewed 2951 times since Mon, Jul 3, 2017
Office Documents Will Not Open
Viewed 2658 times since Fri, Jun 30, 2017
Cannot Uninstall McAfee Antivirus
Viewed 3306 times since Thu, Jul 20, 2017
WAPs and Wireless Routers
Viewed 21167 times since Thu, Jul 20, 2017
Wi-Fi Router Emulator - DrayTek
Viewed 3080 times since Fri, Jul 14, 2017
Examples of How Offices Could be Configured Around MESH Technology
Viewed 3248 times since Wed, Jun 14, 2017
Trouble-shooting Computer with No Internet
Viewed 3221 times since Thu, Jul 20, 2017
HP Printer Will Not Print Multiple Copies
Viewed 3161 times since Thu, Jun 29, 2017
Outlook Error Message "Cannot Open .ost File"
Viewed 3153 times since Wed, Jun 28, 2017
Remote Desktop Connection Fails to Load
Viewed 3009 times since Mon, Jul 3, 2017
MENU
test alex