technologywithin Knowledge Base

Emails Not Received From a Particular Domain or Sender

This article relates to the non-receipt of emails, particularly relates to Outlook email accounts, especially Office 365 online, where there is no router involved so the filtering is probably due to settings. 

  1. Log into the 365 account online;
  2. Go to Settings (top-right);
  3. Check the rules for anything that could cause the problem e.g. a rule grabbing keywords could be to blame: Mail>Automatic Processing>Inbox and sweep rules;
  4. Check the senders are not in the Blocked Senders list;
  5. The most likely check is in Mail>Accounts>Block or allow - check the Automatically filter junk mail box;
  6. Enter the problem email addresses in the Safe Senders and Recipients, and/or...
  7. Check the Trust email from my contacts box if they are in the contacts list.

Additionally, see this page for more ideas if necessary.

 

 

 

Attached Files
There are no attachments for this article.
Comments
There are no comments for this article. Be the first to post a comment.
Name
Email
Related Articles
Wi-Fi Router Emulator - Linksys
Viewed 4605 times since Fri, Jul 14, 2017
Wi-Fi Router Emulator - TP-Link
Viewed 7064 times since Fri, Jul 14, 2017
Windows Task Manager - Opening
Viewed 4170 times since Mon, Jul 3, 2017
Remote Desktop Connection Fails to Load
Viewed 4396 times since Mon, Jul 3, 2017
Canon Business Printer Interface Access
Viewed 23891 times since Thu, Jun 8, 2017
Wi-Fi Router Emulator - D-Link DIR-600
Viewed 8600 times since Fri, Jul 14, 2017
Wi-Fi Router Emulator - D-Link
Viewed 9128 times since Fri, Jul 14, 2017
HP Printer Will Not Print Multiple Copies
Viewed 4595 times since Thu, Jun 29, 2017
Powerline Adaptors
Viewed 4267 times since Wed, Jul 12, 2017
MENU
test alex