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Glossary of Terms

Glossary is usually defined as an alphabetical list of technical terms in some specialized field of knowledge. This knowledge base glossary provides a collection of knowledge base documents that define many technical terms. These terms are arranged alphabetically, but you can quickly jump to a specific term by selecting its first letter from the index of the knowledge base glossary below.

VoIP
Voice over Internet Protocol (Voice over IP, VoIP and IP telephony) is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet.
VOP
Voice Operator Panel. A software application for managing telephone calls on Windows computers.
VPN
Virtual Private Network – a means of connecting to a remote network through a public IP address. The equipment exchanges passwords to encrypt the data travelling between each other.

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